1. The charcoal filter should be changed every 2 to 4 weeks.
2. Fountain should be cleaned at least every 2 weeks.
Type: Charcoal Filter for Flower Waterfall
Material: Activated carbon, cotton
Item Color: White
Compatible: Flower Waterfall
Size: 12.5*0.5cm / 4.9*0.2″(D*H)
Net Weight: 25g / 0.9oz
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be canceled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (45)
4 Stars (0)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
27 Aug 2019 20:02
Same as offered
27 Aug 2019 11:46
Perfect Thank you
27 Aug 2019 05:58
Fast and well packed! Recommend 5 *
24 Aug 2019 12:51
Works just as planned, fits nicely in the beautiful water fountain from same store :)
20 Aug 2019 19:07
arrived quickly and in perfect condition. thank you!
19 Aug 2019 01:41
Perfect. Fast shipping
18 Aug 2019 03:18
WhatYouSeeIsWhatYouGet, nice product
18 Aug 2019 02:29
Seems To me fine.
11 Aug 2019 15:03
3 Aug 2019 09:05
3 Aug 2019 05:45
Top packing shipped quickly
2 Aug 2019 18:09
excellent in all aspects
2 Aug 2019 15:17
Very good product. Recommended
2 Aug 2019 09:35
31 Jul 2019 21:06
Product as described and fits unit perfectly.
31 Jul 2019 15:08
Happy. Perfect for the pet water fountain
31 Jul 2019 11:43
The product exactly as in the description. 10 days shipping.
26 Jul 2019 05:41
Very well, filtered perfectly the hair that my cats can lose in the water of the fountain
22 Jul 2019 23:00
No opinion for now
21 Jul 2019 12:13
Fantastic! Love it!
21 Jul 2019 11:19
21 Jul 2019 10:00
Well packed, fit for cat litter fountain. All OK. Seller worthy command.
20 Jul 2019 15:52
18 Jul 2019 22:42
Instant shipping. The thing is good. the cat does not want to drink. I'll persuade her.
17 Jul 2019 12:14
Arrived in perfect condition. Never received a product so fast KKK
16 Jul 2019 00:07
11 Jul 2019 22:34
does the job
11 Jul 2019 10:17
All right. all right. Came very fast
11 Jul 2019 03:47
Everything received all the whole in the work has not yet been seen.
5 Jul 2019 11:13
everything is perfect. 100% recommend
5 Jul 2019 06:31
Excellent product, fast shipping. I totally recommend the store.
5 Jul 2019 06:00
Everything as described.
4 Jul 2019 10:36
really impressed with how fast this arrived. ordered it on the 22nd June and got it today, which is the 5th July.
3 Jul 2019 11:22
1 Jul 2019 16:45
Everything came intact and quickly
30 Jun 2019 01:15
Thank you all great
26 Jun 2019 09:01
Filters as in the description, the product is excellent
25 Jun 2019 13:51
The item is good. Thank you
25 Jun 2019 04:27
25 Jun 2019 02:58
Very good product
13 Jun 2019 09:24
Great price! Shipped with no damage.
5 Jun 2019 15:17
Highly recommended store, filters arrived in a week, thank you very much
23 May 2019 09:11
As spare parts note ordered
6 May 2019 09:56
9 Apr 2019 12:30
same as picture and well packaged thank you
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