We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
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United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be canceled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Buyer | Real customer reviews | |
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D***z ![]() |
21 Jun 2019 05:20 Super fast shipping with tracking all the places he passed to my cat mina has fascinated i certainly recommend it is your favorite toy |
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Customer ![]() |
11 Jun 2019 17:15 En just as se d is cribe arrived in less than time is perado and my kitten is charming! Excellent recommended product 100% |
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N***a ![]() |
10 Jun 2019 23:35 The laser is weak. In the light you can not see very much, plus you have to play with a cat only at a close distance. It is necessary to distance away and the "mouse" becomes huge and vague. The beast is not interesting at once. |
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O***z ![]() |
6 Jun 2019 10:57 It's very good, as seen in the description, thanks to the store |
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F***. ![]() |
31 May 2019 09:25 Arrived very late but really cute and perfect I chose the zampetta red and my cats are none united felicissimi and we play really much recommend it |
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I***k ![]() |
14 May 2019 20:37 The toy is interesting at first the cat was not played and then everything is fine. the product of its money is worth it. and the eyes do not need to shine. the batteries are already stale. |
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I***n ![]() |
8 May 2019 08:11 All ok, delivery on time. Put you a mailbox, corresponds to the photo, i recommend. |
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S***i ![]() |
7 May 2019 05:21 Received in perfect condition in 25 days. The cat likes, but prefer the normal laser pointer. This mouse is clearly visible only to 1-1.5 m distance, then dissolves |
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G***k ![]() |
9 Apr 2019 08:35 The cat is delighted. Worn as burnt. Quality is good, i recommend the store. In the dark you can see very well, but in the light and at a far distance is not very. The image then increases and blurred. Near all chic!!! |
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R***z ![]() |
5 Apr 2019 09:12 Very good, i break up with my cat, she gets to look for the asta light raton under the beds she's been obsessed with finding the lucky light mouse, oh, great. |
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A***a ![]() |
4 Apr 2019 07:42 very good. ordered feb 26, arrived apr 04 cat loves it |
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J***x ![]() |
29 Mar 2019 01:56 Good stimuli for my 14 year old pussy... but beware of the cat's eyes and yours not to direct in the eyes... |
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J***a ![]() |
26 Mar 2019 13:27 The laser works! Everything is fine! Thank you store! ☆ ☆ ☆ ☆ ☆ |
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Customer ![]() |
14 Mar 2019 10:10 Compared to other this type toys dropped great! Very strong light, clear contours. Other so eager to CAT not bawił. Strongly recommended! |
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D***k ![]() |
6 Feb 2019 10:22 Cool thing! Delivery 3 weeks. One cat is played, the second is not interesting at all. |
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A***a ![]() |
4 Feb 2019 10:54 Super product my cat napewno will raged with joy, definitely zamówię another art. Recommend salesman |
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S***a ![]() |
2 Feb 2019 06:33 The cat liked the laser very much, immediately rushed after him to chase. Shipping only 10 days! Super! Thanks to the store. I recommend |
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Y***a ![]() |
18 Jan 2019 03:08 Cat image mouse liked, runs, plays. Great toy. Shipping fast |
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P***e ![]() |
12 Jan 2019 11:15 I recommend this toy for our pets, it arrived fast, thank you mr store that also highly recommended |
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N***o ![]() |
3 Jan 2019 07:17 Unexpectedly surprised by the excellent quality of the laser pointer. The size is more standard, the cat is delighted, hunts for his mouse)))) i recommend! +++++ |
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