Package Includes:
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be canceled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Positive (100%) | 5 Stars (28) |
82.4%
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4 Stars (6) |
17.6%
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Neutral (0%) | 3 Stars (0) |
0%
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Negative (0%) | 2 Stars (0) |
0%
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1 Star (0) |
0%
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Buyer | Real customer reviews | |
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J***n ![]() |
17 Jun 2019 16:06 Fantastic |
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Customer ![]() |
16 Jun 2019 03:10 Trade very fast. Recommend. |
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E***c ![]() |
15 Jun 2019 19:13 Excellent |
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C***s ![]() |
13 Jun 2019 12:17 Take a size l for my 5,2 kg dog and i stay perfect, good bag for that price, you have to put a carton down to give stability and sew it, fast shipping to chile, very happy with the purchase |
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L***o ![]() |
7 Jun 2019 17:04 It's very nice, but big for my yorki |
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I***Z ![]() |
2 Jun 2019 07:52 Excellent the product as seen in the ideal photos for my little dog arrived before the date right all excellent very happy with my purchase |
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Y***n ![]() |
29 May 2019 10:04 Everything is fine very quickly thank you very much! |
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Customer ![]() |
26 May 2019 19:50 Very good! Same as the photo |
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F***i ![]() |
23 May 2019 13:35 Quality product, I love it. I recommend and the product and the store |
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M***a ![]() |
22 May 2019 08:29 I love cute bag. Wait time minus 1 month. Size xs arrive in good condition thank you store highly recommended |
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I***i ![]() |
20 May 2019 13:40 Perfect! |
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B***m ![]() |
14 May 2019 14:04 The fabric is a little thin, but overall it's fine, it'll help me carry my chihuahua |
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Customer ![]() |
28 Apr 2019 11:59 The good quality bag, the only thing that was big on my little bitch and i ordered the small size. But i recommend the store. |
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M***G ![]() |
25 Apr 2019 00:04 GOOD PRODUCT |
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J***j ![]() |
24 Apr 2019 11:31 Fine for fine price. |
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Customer ![]() |
16 Apr 2019 10:14 Very fast shipping. Bag consistent with the description. Recommend. |
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P***a ![]() |
12 Apr 2019 06:01 A very very fast shipping and delivery, in a week!!! Dog is there in lie down and wild there not more out, very successful so. Nice and warm inside, size S is large enough for a Chiwawa size little dog. |
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H***h ![]() |
5 Apr 2019 02:08 The order arrived very fast (10 days at most). Inside is hair and padding, he wears a hook to place it with the animal's necklace to go safe. Match size s is scared for small dogs and cats! Very well packed and in perfect condition. I recommend 100%. Tracking at all times is direct without any problem. |
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I***u ![]() |
19 Mar 2019 13:23 Exactly like the picture. Very good quality! I took the size 'L' for my 15 lbs cat and it's perfect, he fit in! Good store, good store, good service and very fast delivery, only 21 days for Canada. Thank you so much! |
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D***a ![]() |
12 Mar 2019 00:22 Thanks to |
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A***k ![]() |
22 Feb 2019 11:34 Love it. Just like in the picture. |
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Customer ![]() |
20 Feb 2019 04:16 Size s a little big for me chihuahua. But it's perfect. Very fast delivery. |
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W***t ![]() |
12 Feb 2019 17:55 5 Seller!! Fast shipment and great product!! I will do business again! |
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L***x ![]() |
4 Feb 2019 01:52 Very nice carrying bag for dog, with a fastening inside for dog safety. The fur is very warm. The bottom cushion is reversible (one side fur, one side cotton printed like the bag). The bottom of the bag is fine, to see how much dog weight it can bear. For now I'm happy :) |
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A***r ![]() |
1 Feb 2019 02:41 super super super |
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E***r ![]() |
31 Jan 2019 10:48 The bag is cool. But for us a little big. And sooo stinks. But i think it will fade. :) |
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S***h ![]() |
30 Jan 2019 11:21 Very nice bag for chasing my baby dog. Same as the description, very satisfied and received in 14 days |
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Customer ![]() |
29 Jan 2019 14:23 Kuferek for poodle, Rewelacja. Shipment expresowa... RECOMMEND |
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A***z ![]() |
27 Jan 2019 13:21 Bastante bonito Igual to the photo |
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T***a ![]() |
21 Jan 2019 08:42 I liked the bag. Inside is warm! |
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N***r ![]() |
19 Jan 2019 08:56 parfait ! |
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E***e ![]() |
13 Jan 2019 15:28 Very good quality |
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J***e ![]() |
8 Jan 2019 03:45 Perfect and before time |
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P***a ![]() |
5 Jan 2019 14:13 Looks great! Love it! The quality is spot on. Fast delivery. |
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